Passport/Visa Related Matters
★ It is essential to sign up for travel insurance before traveling to Cuba. You must bring your insurance certificate in English.
★ Please fill in your information carefully when filling out your Cuban visa. If it is incorrect, you must purchase it again.
★ If your flight transits through the United States,
☞ Guests holding an e-passport must go to the U.S. government e-passport approval site https://esta.cbp.dhs.gov for pre-approval at least 3 days before departure.
After receiving it, you must print out the approval number. Once you have received permission, you can visit the United States for two years without needing to obtain another entry permit.
☞ If you have a US visa and have been issued a new e-passport:
Those who wish to use a US paper tourist visa must bring an [old] passport with a US visa. * In this case, ESTA registration is not required.
☞ For guests of Korean nationality who received an e-passport issued in Canada: If the e-passport is a new passport without any stamps, the first entry stamp into Canada is required.
You must bring your [old] passport with you. * If you already have a travel stamp in your e-passport, you can travel with just the e-passport.
☞ All travelers departing from Canada *must* participate in the tour by bringing their passport and documents for re-entry according to their Canadian residency status.
* For Canadian tourist visa holders: Return e-ticket to Korea
* For Canadian student visa holders: valid student visa
* For Canadian permanent residents: PR card
☞ All travelers departing from the United States must participate in the tour by bringing their passport and documents for re-entry according to their U.S. residency status.
* For U.S. tourist visa holders: Return e-ticket to Korea
* For U.S. student visa holders: Bring I-20 form and W/supervisor’s sign.
* For U.S. permanent residents: Permanent resident card
☞ Since entry screening in each country is the sole authority of each country’s immigration officer, we cannot provide assistance in case of entry rejection or delay in entry screening. Also, do not have a passport or visa.
If entry is refused due to issues such as expired or imminent expiration date, this is the responsibility of each guest and our company or our staff will not be able to provide any assistance.
We would like to inform you that event fees will not be refunded due to refusal of entry, and guests are responsible for finding a return flight.
*If you do not want to leave a record in your passport when entering Cuba, please say [No Stamp on the Passport].
